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Muhammad TravelsUmrah · Lahore

13 answers

Umrah questions, answered

Can't find your question? Ask us on WhatsApp - whatsapp replies 10am-11pm, every day. See also our refund policy.

Prices and packages

01How much does Umrah cost from Pakistan?

A complete package with visa, return flights, hotels and transport starts from PKR 245,000 per person (sharing room) with us. Prices rise with hotel category, fewer people per room, and in December and Ramadan. Prices checked September 2026.

02What is included in your Umrah packages?

The Umrah visa with its insurance, return economy flights, hotels in Makkah and Madinah for the stated nights, and all transfers. Most packages include ziyarat. Each package lists what is and isn't included.

03Why is your price different from another agent's?

Check three things: whether flights and the visa are included, the hotel's real distance from the Haram, and how many people share a room. Quotes that look much cheaper usually differ on one of these.

04Do you offer instalments?

We take a deposit to confirm and the balance before tickets are issued. Ask us about paying in two or three parts if you're booking well in advance.

Visa and documents

01How long does the Umrah visa take?

Usually a few working days after we have documents and payment, though timing is controlled by the Saudi authorities. Apply two to three weeks before travel, and earlier for December and Ramadan.

02What documents do I need?

A passport valid for six months or more, your CNIC (B-form for children), a white-background photo, and meningitis and polio vaccinations on a NADRA-linked vaccination certificate (required at Karachi airport from 25 September 2026, with other airports to follow). We confirm the current list when you book.

03Can you arrange the visa only?

Yes. See our Umrah visa page for the price and what the rules require you to book with it.

Payment, changes and cancellation

01How do I pay?

By bank transfer into the account in our business name printed on your written invoice, or at our office against a receipt. We never ask for payment into a personal account.

02What if I need to cancel?

Before the visa is submitted, you can cancel with a full refund. After that, the visa fee is non-refundable and flights and hotels follow their own cancellation rules. Our refund policy page explains each part.

03What happens if my visa is refused?

We refund everything that can still be recovered - hotels, transport, refundable airfare and our service charge. The visa fee itself can't be refunded once submitted.

Travelling

01Can women travel for Umrah without a mahram?

Saudi Arabia currently allows women to perform Umrah without a mahram. We place women travelling without family in rooms with other women.

02Can elderly parents or wheelchair users travel?

Yes. We suggest closer hotels on flatter routes, and wheelchairs can be hired at both Harams. Tell us when you book and we'll plan around it.

03Who do we call if something goes wrong in Saudi Arabia?

You'll have a number to call in Saudi Arabia on your travel documents, plus our WhatsApp in Pakistan.

Talk to a person

Not sure which package fits?

Send us your dates, city and how many are travelling. We'll reply on WhatsApp with two or three options and the full price for each.

WhatsApp replies 10am-11pm, every day

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